Born in Austin, Texas, Melissa began her record retrieval career in 2008. She has many years of experience in customer service and administrative office work. She desires to be thorough and give TLC customers what is being asked in a quick turnaround while providing premiere customer satisfaction. Melissa’s parents came from Mexico before she was born with hopes of starting their family. They have always worked hard to provide their children with whatever they needed. Melissa looks up to her parents in hopes they will be proud of her hard work and success.
Melissa has five children: three boys, one daughter and one step-daughter. When not at work, Melissa is a busy mom attending to her children and husband. They enjoy spending time with their parents and traveling with their children. When Melissa and her husband get time away from the children, they love to enjoy movies, dinner, or a night out dancing.